LootBox
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Play responsibly

LootBox is meant to be entertaining. If it stops being fun, the tools on this page can help — and so can the support services listed below.

Signs to watch for

None of these by themselves mean there's a problem — but they are worth paying attention to.

  • Spending more than you can afford
  • Topping up to chase losses
  • Hiding the amount you've spent from others
  • Feeling anxious or low when you can't play
  • Playing to escape, not for fun
  • Cutting back on important commitments to keep playing

Quick self-check

7 yes/no questions. Nothing is stored, nothing is sent anywhere — this runs entirely on your device.

  • 1.Have you spent more time on LootBox than you intended in the last month?
  • 2.Have you topped up using money you wouldn't normally spend on entertainment?
  • 3.Have you opened cases or joined battles to recover losses from earlier sessions?
  • 4.Has anyone close to you raised a concern about your play?
  • 5.Have you felt restless, anxious, or low after a long session?
  • 6.Have you played to escape stress, boredom, or low mood?
  • 7.Have you hidden the size of a deposit or a loss from someone?

Set limits

Cap your daily deposits, set a session reminder, and stay in control without leaving the platform.

Open Play Controls

Take a break

Self-exclude for 24 hours, 7 days, 30 days, or permanently. Cannot be reversed early.

Start self-exclusion

Get help

Free, confidential support — talking to someone genuinely helps.